LEGAL
Service terms overview
Pilot and production use requires an applicable Grid Heap agreement and compliance with provider, carrier and platform policies.
Authorized use
Use the service only for lawful business messaging and approved customer workflows.
Channel rules
You are responsible for consent, registration, templates and content required by each carrier or platform.
Credentials
Protect account and API credentials and notify us promptly of suspected unauthorized access.
Availability
Preview features may change and are not represented as generally available or covered by an SLA.
Fees
Provider, carrier and platform charges may apply separately from Grid Heap service fees.
Controlling agreement
A signed order form, pilot agreement or production contract controls over this public overview.
Legal questions: legal@gridheap.com.