Privacy overview
This page describes the public-site and pilot privacy posture for TidyMessages, operated by Grid Heap, Inc.
Information we receive
The public site may receive basic request metadata. Pilot services receive account, configuration and messaging data required to provide the selected channel workflow.
How information is used
We use information to operate, secure, support and improve the service, and to meet legal obligations.
Service providers
Cloud, identity and messaging providers process limited information for their service role and applicable channel.
Retention and security
Retention follows product, contractual and legal requirements. Access is limited according to operational need.
Your requests
For privacy or data-subject requests, contact legal@gridheap.com.
Updates
The effective terms supplied with a pilot or production agreement control where they are more specific than this overview.
Privacy and data-subject requests: legal@gridheap.com. Security reports: security@gridheap.com.