Product email, through an API
Send transactional and operational messages with a subject, plain text and HTML. Set recipients and a Reply-To address for the workflow.
EMAIL API
Email for your app and AI agents.
Send product emails from a verified identity. Receive inbound mail through a configured mailbox, and bring it into your application's messaging workflow.
Sender verification and receiving-mailbox setup required.
Product emailIllustrative conversation
Maple Studioupdates@example.com
To youYour pickup is confirmed.
Your order will be ready tomorrow at 10.
Thanks, see you then.
An inbound reply. An app event.Subject and text, back in your workflow.
FROM YOUR APP TO THE INBOX
Send. Receive. Know what happened.
Verified sending identities
Use a sender authorized for your project. Complete the identity's DNS verification before sending from that address.
Inbound mail, connected
Receive the sender, subject and text at a configured mailbox. Bring inbound messages into the shared journal and message-received webhook flow.
Delivery state
Read the status of an email through the API. Provider receipts record delivery, hard bounces and complaints when supplied by the connection.
Safe retries
Reuse an idempotency key when retrying a send. The same accepted request returns its existing record instead of sending a second email.
Suppression protection
Hard bounces and complaints update recipient suppression, so later sends respect the delivery history.
BUILT FOR PRODUCT EMAIL
Your message. Your verified identity.
Connect a sending identity and configure a receiving mailbox for your project. Your application owns the email content and audience; TidyMessages handles authorized sending, inbound routing and delivery records.
Discuss your connectionVerify your sender
Publish the required DNS record for the sending identity and confirm verification.
Send a product email
Submit the subject and text or HTML with a project credential and an idempotency key.
Connect inbound mail
Configure the receiving mailbox and webhook subscription to bring incoming messages back to your app.
Good to know.
What kind of email can I send?
The email contract supports transactional and operational messages, such as confirmations and requested product updates. It is not a bulk marketing campaign service.
Does email use the same content format as chat?
Email has its own subject, text, HTML, recipient and sender-identity fields. Incoming mail can join the shared message journal; channel contracts and setup remain distinct.
Are sending and receiving enabled together?
They require separate setup. Sending needs a verified identity; receiving needs a configured mailbox and receiving route. Confirm the connection available to your project during onboarding.